General terms & conditions

PREAMBLE

Belizean Travel defines its terms and conditions of sale (TOS) according to the specificities of the travel services offered through its website belizeantravel.com. Any purchase of a trip implies their unconditional and irrevocable acceptance of these conditions.

I. RESPONSIBILITY

 CJ BELIZEAN TRAVEL shall not be liable under any circumstances or conditions for any accident caused directly or indirectly by this trip, injury, irregularity, non-refund, change of schedule, transportation delay, strike, war, political problem, fire, breakdown, loss or damage of personal belongings, baggage theft or pandemic. The customer further agrees not to hold CJ BELIZEAN TRAVEL responsible for circumstances beyond its control.

II. PRICE POLICY

The price of the stay to be paid is indicated on the quotations. Unless otherwise stated, the prices are based on the number of persons, in USD, transfers, accommodation, activities, meals mentioned and VAT included. Airport taxes are not included. Airport taxes are not included.

CJ BELIZEAN TRAVEL reserves the right to increase the prices in case of increase in the cost of transportation, new or increased taxes, change in the exchange rate or VAT, etc.

III. PAYMENT POLICY

a. Terms of payment

For all confirmed reservations, a deposit corresponding to 50% of the amount including VAT of the service.

Full payment is due 45 days before arrival.

b. Method of payment

Payment should preferably be made by bank transfer.

c. Penalty of payment

In case of non-payment on the agreed due date, the sums due shall automatically give rise to the collection of late payment interest calculated at a rate of 10% of the total amount of the invoice. A fixed compensation for collection costs is 40.00 USD.

IV. CANCELLATION POLICY

All cancellations must be made in writing.

• Cancellations received 60 days or more prior to the scheduled date will be refunded in full, less a $100 USD hotel handling fee.

Transfers, activities will be fully refunded.

• Cancellations received between 59 and 45 days prior to arrival, a 50% refund per room will be applied for hotels.

Transfers, activities will be fully refunded.

• Cancellations received 45 days or less prior to arrival, there will be no refund for hotels.
• Cancellations received 30 days or less prior to arrival regarding road transfers, sea transfers, activities no refunds will be given.
• No refunds will be made for no-shows, late arrivals or early departures, including for the following reasons: medical emergencies, airline delays, strikes, weather or any other case of force majeure.

1. High Season Policy :

In case of customer cancels a high season reservation prior to November 1, all monies will be refunded, less a $100 USD administrative fee for hotels.

After November 1, all monies will be refunded, less a $100 administration fee.

All cancellations after November 1, which are received within 45 days of arrival, are non-refundable for the hotels.

V. CHANGE POLICY

Reservation changes are subject to approval and may result in a change fee if the change is approved.

VI. SPECIAL CONDITIONS : COVID 19

Each passenger is responsible for checking the rules for each country visited and the return to France.

CJ BELIZEAN TRAVEL is not responsible for cancellations related to Covid 19.

If any of the official reasons prevent customers from leaving, they can ask to postpone the date

The reasons:

1. Quarantine requested by France before their departure.
2. Quarantine requested by the Belizean government prior to departure.
3. Cancellation of their flight.
4. Closure of the border.

A private reason cannot be taken into consideration.

They are solely responsible for their departure.

VII. PASSPORT, CURRENCY, VISAS & VACCINATIONS

Clients are solely responsible for being in possession of the necessary documents for their trip. CJ BELIZEAN TRAVEL will inform them, as an indication, about passports, visas, currencies and health formalities as well as any vaccinations required.

CJ BELIZEAN TRAVEL has no responsibility for passengers who fail to comply with their obligations. If he/she misses his/her flight (invalid passport, etc.), he/she loses all his/her transportation rights and has no right to compensation or refund.

The customer is required to confirm their flight.

VIII. CHANGE OF RESORTS / BOATS / FLIGHTS etc…

CJ BELIZEAN TRAVEL reserves the right to accommodate the client in another hotel / resort or on another boat or flight of the same category (overbooking or error on the part of the hotel, breakdown, etc.).

IX. TRAVEL

a. Modification of Program :

During a trip, unforeseen changes (accommodation, transportation, service providers, schedules, etc.) may occur. CJ BELIZEAN TRAVEL will, in such a case, try to find an equivalent replacement. Program changes do not give any right to claims for damages, lost wages, etc.

b. Delays and Cancellation :

In the event of carrier delays for any reason, CJ BELIZEAN TRAVEL takes no responsibility for damages, such as lost wages, additional hotel nights, meals, etc. CJ BELIZEAN TRAVEL is not liable for any damages, such as loss of wages, extra hotel nights, meals, etc., even if the airline cancels the flight and the passenger incurs costs as a result.

c. Cancellation and repatriation protection :

The customer is required to take out “cancellation costs” and “repatriation” insurance.